Bigger Brains Knowledge Base

Public URL (CourseBuilder)

Published May 27th, 2025 by Chip Reaves

Sometimes formal learning is important - with progress tracking, due dates, course assignment, completion certificates, etc. But sometimes it can be useful to publish an elearning course in an informal setting, such as on a website or in social media. While this might lose the tracking and reporting benefits of formal learning, it makes it very e

Certificates and Digital Badges

Published April 30th, 2025 by Chip Reaves

Certificates When you complete a Course (in most cases) you will receive a Course Completion Certificate: The Course Completion Certificate can be downloaded as a PDF for printing or sharing with others. Your Certificate may look different depending on the course you completed, and some courses do not have Certificates. Note that this is not the

Team User Licenses and Limits

Published May 12th, 2025 by Chip Reaves

To use Bigger Brains and the BrainStation learning portal, each user must have a license. If you are receiving Bigger Brains from a reseller, they most likely manage the licenses for your team. They will often set a limit on how many licenses your team can have, so if you try to add a user and receive an error referencing a “user limit” or “out of

Assign Courses and Learning Paths

Published April 30th, 2025 by Chip Reaves

Course Assignment From the main page of the BrainStation LMS (Team Leader view), there are options to assign courses. Assign Courses to Learner To work with an individual learner, select Assign Courses to Learner from the main BrainStation LMS page. From this view, select a learner by clicking on Select. From here, you can search for a specific

Team Leader Guide

Published April 30th, 2025 by Chip Reaves

Click to download your Team Leader Guide

Adding and Managing Users (Members)

Published May 13th, 2025 by Chip Reaves

Team Leaders can manage the users on their team, including adding, deleting, and editing users (members). From the Team Leader menu in BrainStation, click the “Manage Teams” menu, and then Manage Team. This will take you to the Team Management portal, which looks something like this: On the leftside menu, click on “Members” and then “List” From

Wordpress LMS Integration

Published May 13th, 2025 by Chip Reaves

BrainStation can be integrated into WordPress, similar to products such as LearnDash or LearnPress, but with full LMS functionality. Using the Bigger Brains eLearning plugin, users in your WordPress environment can easily: Login to BrainStation at the click of a button Be added to a designated BrainStation Team if they aren’t already members The Big

SCORM and AICC Scoring

Published May 1st, 2025 by Chip Reaves

When implementing Bigger Brains courses in SCORM, xAPI, or AICC format in your LMS, you may have questions about how courses are scored and completed. The handling of scoring varies from LMS to LMS, but this article includes general information about how Bigger Brains courses report learner progress to the LMS. First, your course may or may not incl

Learner vs Team Leader Experience

Published May 13th, 2025 by Chip Reaves

When a regular Learner (user/member) signs into BrainStation, the header looks something like this: When a user with Team Leader permissions signs in, one menu item changes: In the user experience, the “Reports” menu will show a report of their own activity. For Team Leaders this becomes the “Team Leader” menu, with access to all reports, course

Course Builder

Published April 30th, 2025 by Chip Reaves

In addition to the courses included in BrainStation, you can create and add custom courses for you team via CourseBuilder. From the Team Leader menu select CourseBuilder to access your list of custom courses and create new courses. Create New Course To create a new course, select +Create New Course. Here you can add the Course Name and choose an I

Teams App FAQs

Published May 1st, 2025 by Chip Reaves

If I complete a course in the Teams app, does it show as completed in the online Learning Portal (BrainStation)? Yes, currently progress in the Teams app is linked to any progress in BrainStation. Will Users receive a Certificate of Completion or Digital Badge for completing a course in the Teams App? Yes, these work the same as they do in BrainS

Autotask PSA Integration

Published May 13th, 2025 by Chip Reaves

You can easily import end-users from Autotask into Bigger Brains / BrainStation with our Autotask Integration You will need the following information from Autotask in order to connect to your Reseller portal with Bigger Brains: API Username API Secret To create these, log into your Autotask tenant with an admin account. Inside Autotask, go to ‘Admin

Connectwise PSA Integration

Published May 27th, 2025 by Chip Reaves

You can easily import end-users from Connectwise into Bigger Brains / BrainStation with our Connectwise PSA Integration. You will need the following information from Connectwise in order to connect to your Reseller portal with Bigger Brains: Company ID - this is the subdomain part of your Connectwise URL, for example if you access Connectwise at htt

Installing the Teams App

Published May 1st, 2025 by Chip Reaves

The Bigger Brains eLearning app is a free app inside the Microsoft Teams Appstore. This app allows anyone to create tabs to view Bigger Brains eLearning in any Channel or Chat inside Microsoft Teams. Any User can add the Bigger Brains eLearning app, unless prevented by organization settings or policy. A Teams Admin can also add the app for all Users

Terms & Concepts

Published April 30th, 2025 by Chip Reaves

We use these terms throughout our learning platforms, and because they can be confusing, here's how we use them: Learning Management System (LMS) A LMS is a platform to delivering training. Our platform is called the BrainStation LMS, and it's designed to make it easy to find and access eLearning courses - and easy for companies to build their own

Course Licensing and Self-Updating

Published May 6th, 2025 by Chip Reaves

For Bigger Brains courses licensed through our licensing server, the course content may automatically update. This is most commonly used when a course is released before Knowledge Checks or certain translations are available, but may also be used course lessons are updated, added, or removed. Each time a user opens the licensed SCORM course from the

Add Teams App in a Tab

Published May 1st, 2025 by Chip Reaves

In any Chat or Channel, add a new Tab by clicking the + icon. After clicking the + icon, search for ‘Bigger Brains eLearning’. If you don’t see ‘Bigger Brains eLearning’, go to the Teams App store and make sure the app is installed. Which License Should You Choose? After adding a Tab, you will be asked to choose from one of three license types

Firewall Issues

Published May 1st, 2025 by Chip Reaves

Occasionally Bigger Brains courses may be blocked or partially blocked by a network firewall. The symptoms of a firewall issue may include: A blank screen where content should be showing, especially the video window An error referencing an expired or invalid license, when the customer's license is still valid Videos displaying but not playing, or sh

Dashboard and Reports

Published April 30th, 2025 by Chip Reaves

Learner Dashboard In the Bigger Brains BrainStation experience, your homepage, the My Courses page, looks almost identical whether you are a Team Leader or a Learner. The only difference is the Report button on the Learner view is replaced with the Team Leader button on the Team Leader view. On the My Courses home page, the default view you see firs

Dark Mode

Published May 27th, 2025 by Chip Reaves

BrainStation will automatically detect when your browser or device is set to ‘Dark Mode’, and adjust accordingly. Standard Mode: Dark Mode: To manually choose Dark Mode or Standard Mode, there is a toggle available in the Profile menu in the top right corner: