How Do I Create a Team Assistant?
Team Assistants do NOT have access to the Team Management Portal.
Written by Caitlin Gowan
Updated at August 5th, 2025
Table of Contents
A Team Assistant can report on usage and assign courses to Users within BrainStation. Team Assistants were created to assign and report on courses, without being able to change Course Visibility through the Team Management Portal.
Please Note:
Users with Reseller Access and/or Team Leader access can create Team Assistants.
Creating a Team Assistant:
- Access the Team Management Portal.
- Select Members from the left-side menu.
- Click List from the drop-down list.
- Select the Create New button in the top right corner of the page.
- Fill out the Member Information.
- In the Team Leader Status field, hit the drop-down menu.
- From the drop-down menu, select Team Assistant - Limited Access.
- When finished, select Create.
Promote/Demote to a Team Assistant:
- Access the Team Management Portal.
- Select Members from the left-side menu.
- Click List from the drop-down list.
- Find the User you would like to Promote/Demote.
- Click the Action icon next to the User.
- Select Promote/Demote from the pop-out menu.
- In the Team Leader Status field, click the drop-down list.
- Select Team Assistant - Limited Access from the list of options.
- When finished, click Update Status.