Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Contact Us
Caitlin

Caitlin Gowan

caitlin@bigger-brains.com

7

Article
Last Month

Caitlin articles

All Categories
  • All Categories
  • BrainStationLMS
  • Microsoft Teams App
  • SCORM and AICC Courses

HaloPSA Integration

Published June 9th, 2025 by Caitlin Gowan

This is an import, not a sync, so when Users are added or deleted in HaloPSA, it will not automatically be reflected in BrainStation.   You can easily import end-users from HaloPSA into BrainStation with our HaloPSA integration. To start, follow this guide to create an API Application in your HaloPSA account: How to Start Using the HaloAPI   To conn

57 Views 1 min

What Granular Permissions are Available?

Published July 10th, 2025 by Caitlin Gowan

Before You Get Started: There are four primary permission levels for members inside BrainStation. In this article, we’ll explain the granular permissions of each level and outline the features they can access.   User: A User without any special access is the lowest permission tier within BrainStation and the UMS. Users will never access the Reseller

34 Views 1 min

Autotask PSA Integration

Published June 9th, 2025 by Caitlin Gowan

This is an import, not a sync, so when Users are added or deleted in Autotask, it will not automatically be reflected in BrainStation.   You can easily import Users from Autotask into BrainStation with our Autotask PSA Integration.   You will need the following information from Autotask in order to connect to your Reseller Portal: API Username API S

25 Views 1 min

How Do I Create a Team Assistant?

Published July 10th, 2025 by Caitlin Gowan

A Team Assistant can report on usage and assign courses to Users within BrainStation. Team Assistants were created to assign and report on courses, without being able to change Course Visibility through the Team Management Portal.   Please Note: Users with Reseller Access and/or Team Leader access can create Team Assistants.     Creating a Team Assi

213 Views 1 min
Load More

Caitlin follows these articles

  • How Do I Create a Learning Path?

Copyright 2025 – Bigger Brains.

Knowledge Base Software powered by Helpjuice

Expand