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This is an import, not a sync, so when Users are added or deleted in HaloPSA, it will not automatically be reflected in BrainStation. You can easily import end-users from HaloPSA into BrainStation with our HaloPSA integration. To start, follow this guide to create an API Application in your HaloPSA account: How to Start Using the HaloAPI To conn
Before You Get Started: There are four primary permission levels for members inside BrainStation. In this article, we’ll explain the granular permissions of each level and outline the features they can access. User: A User without any special access is the lowest permission tier within BrainStation and the UMS. Users will never access the Reseller
This is an import, not a sync, so when Users are added or deleted in Autotask, it will not automatically be reflected in BrainStation. You can easily import Users from Autotask into BrainStation with our Autotask PSA Integration. You will need the following information from Autotask in order to connect to your Reseller Portal: API Username API S
A Team Assistant can report on usage and assign courses to Users within BrainStation. Team Assistants were created to assign and report on courses, without being able to change Course Visibility through the Team Management Portal. Please Note: Users with Reseller Access and/or Team Leader access can create Team Assistants. Creating a Team Assi