About Team Leaders & Admins

Team Leaders are users (learners) with special capabilities, to create courses, assign courses, run reports, and manage other users.  Team Admins are similar but cannot manage other users.  

In old versions of our LMS there was a separate login needed for Team Leaders. Today Team Leaders use the same login as all other users, but will see additional capabilities in their BrainStation.  (As of 2025 the separate login is no longer available, all Team Leaders must have a user account to get access to manage their Team.  

Team Leader Menu and Dashboard

After signing into BrainStation, Team Leaders and Admins will see a “Team Leader" option in the top menu, in place of the “Report” icon a typical user will see.  Clicking this icon opens the Team Leader Menu and Team Leader Dashboard. 

After choosing the Team Leader icon from the My Courses page, you will go to the Team Leader Dashboard which displays the Report page. Choose Manage Team from the left menu to go to the Team Management Portal.

Members Tab

Select the Members tab to go to the Members page. This view, indicated by the Members tab highlighted in green, lists information about the users on your team.

Note: Deleting a user account means they may no longer show up in reporting.

(If you receive an error that no licenses are available, go back to your Home tab and use the Buy Licenses link to purchase user licenses, or contact your Bigger Brains representative).

Add Member

Choose Add Member from the left-hand menu.

This is where you enter information to create a new member. Notice that most of the fields are optional except names, email, username, and password.

We generally recommend using the person’s email as their username to make it easy for them to remember, but this is not required.

Important: Our system will NOT email the user. YOU must notify each new member with thier username and password.

Bulk Upload Members (Azure Active Directory Upload)

Within the Add Member feature, you can select the Azure Active Directory button to import users using the Active Directory Application you created. To view how to create this please view our documentation on Importing Active Directory Applications.

Within Azure you should have received a Tenant ID, Client ID, and Azure Client Secret. You will use this information to load your Azure users. Please hold onto your Azure Client Secret key as this isn’t saved within the Azure Application anywhere.

If the information above is correct and matches our records search for your application, then your Azure members should populate, and you can then select which users to upload by checking the box on the left of your screen and selecting Import Selected Members.

Bulk Upload Members (CSV Upload)

To upload bulk members, you first select the Upload Members button as shown above.

Above is an example of a sample bulk upload using csv, the csv file needs five categories including First_Name, Last_Name, Email_Address, Username, and Password. The Username and Password are just the starting password for the user, and this can be changed later.

Once you have your csv selected choose the Upload Selected File button to complete your upload.

Your upload will show the users in the csv if uploaded correctly, if the email is already in use this will show in the status view. If you would like to add additional members simply click the Add Single Member button, and for another bulk upload click the New Upload button.

Edit Member

After a user is created in your Team Management portal, you can edit that user by clicking on their account number in the Members List as shown below:

Change a Member’s Email

To change a member’s email, you click the Edit Member button.

From the Edit Member page, you will be prompted to enter the following information, you can edit a member’s email, phone number, company, address, and login expiration date. Please be sure to select the Save button for this information to populate properly.

Reset a Member’s Password

To reset a member’s password, select the Edit Login button.

You can update the password by entering the new password field. From there you can either choose to login as that user, or just simply update the password and send them the credentials needed.

Promote a Member to Team Leader

In addition to editing the user’s information and password (the username cannot be edited), you’ll notice a Promote/Demote button:

To promote a user account to the Team Leader functions, check the box AND then click Update Status

Delete Member

Also note that from the edit member screen you can delete a member by clicking the Permanently Delete Member button:

THIS CANNOT BE UNDONE! Please use carefully. Also note that deleted members will no longer show up in usage reports.