Bigger Brains Knowledge Base

How to Share a Lesson

Published August 15th, 2025 by Bradley Riley

When taking a course in BrainStation, you may come across a lesson that would be helpful to share with a colleague or peer. There are three ways that a User can share a course lesson. Share by Email: Send a direct link to a specific lesson through email, with an optional custom message. Share in Microsoft Teams: Send a direct link directly into a

Creating a Team Leader

Published June 6th, 2025 by Bradley Riley

A Team Leader is most often someone from a client's company with the authority to assign courses and report on usage within their Team. There can be multiple Team Leaders on a Team. Team Leaders can create custom content, run reports, and assign courses inside BrainStation. Through the Team Management Portal, Team Leaders can manage Users, adjust Te

Dark Mode - How to Turn it On/Off

Published January 7th, 2026 by Bradley Riley

BrainStation will automatically detect when your browser or device is set to Dark Mode, and adjust accordingly. You also have the ability to turn Dark Mode on or off whenever you would like. From the User Profile Menu: Open BrainStation. Click on the User profile in the top-right corner. Here you will see a toggle option to turn Dark Mode on &am

How to Grant Reseller Access

Published June 6th, 2025 by Bradley Riley

Reseller Access allows a User to access the Reseller Portal and add/edit client Teams. Reseller Access should only be granted to Users who will need to enter the Reseller Portal, which would commonly include key staff who would be administering or supporting customers with their BrainStation accounts. Creating a Team for your internal staff is recom

What Granular Permissions are Available?

Published July 10th, 2025 by Bradley Riley

Before You Get Started: There are four primary permission levels for members inside BrainStation. In this article, we’ll explain the granular permissions of each level and outline the features they can access. User: A User without any special access is the lowest permission tier within BrainStation and the UMS. Users will never access the Reseller

HaloPSA Integration - User Import

Published December 10th, 2025 by Bradley Riley

You can easily import end-users from HaloPSA into BrainStation with our HaloPSA Integration. To start, follow this guide to create an API Application in your HaloPSA account: Using the HaloAPI To connect to your Reseller Portal, you'll need the following information from HaloPSA. If you need help retrieving any of these, please contact HaloPSA sup

Logging in to BrainStation

Published August 1st, 2025 by Bradley Riley

Thank you for choosing Bigger Brains, now get ready to access your courses in BrainStation! There are three main ways you can access our learning portal, BrainStation. BrainStation Credentials: Using a username and password from BrainStation. Microsoft Credentials: Using the username and password associated with your Microsoft account. You shoul

Creating a Team Assistant

Published July 10th, 2025 by Bradley Riley

A Team Assistant can report on usage and assign courses to Users within BrainStation. Team Assistants were created to assign and report on courses, without being able to change Course Visibility through the Team Management Portal. Please Note: Users with Reseller Access and/or Team Leader access can create Team Assistants. Creating a Team Assi

Adding & Editing Users in a Team

Published October 7th, 2025 by Bradley Riley

When a User has Team Leader access they have access to everything within the Team Management Portal. A Team Leader is responsible for managing Users and learning activities within a single Team. Each Team Leader can assign courses, control course visibility, create custom content, and run progress reports. While a Team can have multiple Team Leaders

Logging in to the Reseller Portal

Published June 6th, 2025 by Bradley Riley

If you are a User with Reseller Access trying to access the Reseller Portal, you will login page at brainstationlms.com. Rest assured, accessing the Reseller Portal is an easy process. Please Note: Only Users with Reseller Access will be able to enter the Reseller Portal. If you have recently joined the BiggerMSP Program, the login credentials pr

Overview of the My Courses Page

Published August 20th, 2025 by Bradley Riley

When you log in to BrainStation, you’ll land on the My Courses page. This article will serve as a walkthrough of the My Courses page, helping you understand where to find your courses, what each tab represents, and how to navigate as a User. The My Courses page includes five tabs: Active Overdue Completed Favorites Recommended Each tab shows the

Earning Digital Badges & Certificates of Completion

Published October 17th, 2025 by Bradley Riley

When a course is completed, it will be listed under the Completed tab on the My Courses page. All Bigger Brains courses will grant you a Certificate of Completion and Digital Badge once the course is completed. Please Note: Certificates and Digital Badges can be accessed and downloaded at any time after a course has been completed. You can find f

Entra ID - User Import & Sync

Published November 5th, 2025 by Bradley Riley

Your Users in BrainStation can be imported or synced from your Microsoft 365 tenant using the Bigger Brains integration with Entra ID. There are two methods for syncing Microsoft Users to BrainStation. Both methods are available through the Team Management Portal. OAuth Enterprise App Please Note: The OAuth mechanism is easier to implement and is

Sharing Custom Courses Outside BrainStation

Published December 30th, 2025 by Bradley Riley

Formal learning, with progress tracking, due dates, and completion certificates, is important, but sometimes it can be useful to publish an eLearning course in an informal setting, such as on a website or social media. While this may lose the tracking and reporting benefits of formal learning, it makes it very easy for any casual user to find and ac

ConnectWise PSA Integration - User Import

Published December 29th, 2025 by Bradley Riley

You can easily import end-users from ConnectWise PSA into BrainStation with our ConnectWise Integration. To connect to your Reseller Portal, you'll need the following information from ConnectWise. Company ID: This is the subdomain part of your ConnectWise URL. For example, if you access ConnectWise at https://biggerbrains.connectwise.com, your Com

How to Hide Courses in BrainStation

Published July 31st, 2025 by Bradley Riley

By default, all Users in BrainStation will see the entire library of Bigger Brains content. This can include courses that are not relevant for them, such as old versions of Microsoft Office (Office 2016/Office 2019), or Sexual Harassment courses for other states. There is a Course Visibility feature which allows Resellers and Team Leaders to adjust

Autotask PSA Integration - User Import

Published December 10th, 2025 by Bradley Riley

You can easily import end-users from Autotask PSA into BrainStation with our Autotask Integration. To connect to your Reseller Portal, you'll need the following information from Autotask PSA: API Username API Secret Please Note: This is an import, not a sync, so when Users are added or deleted in Autotask, it will not automatically be reflected

Creating a Learning Path

Published August 6th, 2025 by Bradley Riley

A Learning Path is a group of related courses that can be assigned as a single unit, making it easier to manage and track. For example, when onboarding new hires, you might group mandatory courses such as sexual harassment, diversity and inclusion, and bystander awareness into one Learning Path, allowing you to assign and monitor them just like a si

Favorite Courses to Watch Next

Published October 17th, 2025 by Bradley Riley

As you scroll through courses in BrainStation, you will notice that there is a Heart icon that can be selected on the course cards. This Heart icon allows you to favorite a course so you can easily return to it. Creating a Favorite Course List: Find a course you would like to bookmark. Click the Heart icon. The Heart icon will turn green wh

Opening & Starting a Course

Published October 7th, 2025 by Bradley Riley

Inside BrainStation, you can access courses from the My Courses page, as well as the Content Library. Both areas offer quick access to the full range of courses available to you, making it easy to start learning whenever you’re ready. Opening a Course: Click on any course card to open it. Once you open a course, you will see the following: S

Creating a Subteam

Published August 12th, 2025 by Bradley Riley

Grouping Users makes it easier to assign Courses and Learning Paths to multiple people at once. In BrainStation, you can create a Subteam to assign Courses and run reports for that group. This grouping feature is often used for departments, locations, or permission-based groups inside an organization. Please Note: Both Team Leaders and Team Assist

Creating & Editing a Team

Published July 30th, 2025 by Bradley Riley

Teams can be created from the Reseller Portal. In most cases, a Team will represent a client organization or a group of similar individuals such as Individual Sales or Staff Use. To add a client organization to the Reseller Portal, their company must be added as a Team. Please Note: Only Users with Reseller Access can access the Reseller Portal an

How to Add a Logo to a Team

Published October 24th, 2025 by Bradley Riley

Access the Team Management Portal. Select Themes from the left-side menu. Select Choose File. Once you have selected the file you would like to use as a logo, click Open. You will see your selected file as it will appear in BrainStation. Click Save. Please Note: You can change your logo as often as necessary. If you need to update your logo