Bigger Brains Knowledge Base

How Do I Create Team Leaders?

Published June 6th, 2025 by Bradley Riley

A Team Leader is most often someone from a client's company with the authority to assign courses and report on usage within their Team. There can be multiple Team Leaders on a Team. Team Leaders can create custom content, run reports, and assign courses inside BrainStation. Through the Team Management Portal, Team Leaders can manage Users, adjust Te

How Do I Add/Edit Users in a Team?

Published October 7th, 2025 by Bradley Riley

When a User has Team Leader access they have access to everything within the Team Management Portal. A Team Leader is responsible for managing Users and learning activities within a single Team. Each Team Leader can assign courses, control course visibility, create custom content, and run progress reports. While a Team can have multiple Team Leaders

How Can I Add a Company Logo to My Team?

Published October 24th, 2025 by Bradley Riley

Access the Team Management Portal. Select Themes from the left-side menu. Select Choose File. Once you have selected the file you would like to use as a logo, click Open. You will see your selected file as it will appear in BrainStation. Click Save. Please Note: You can change your logo as often as necessary. If you need to update your logo

Can I Sync Users with Entra ID?

Published November 5th, 2025 by Bradley Riley

Your Users in BrainStation can be imported or synced from your Microsoft 365 tenant using the Bigger Brains integration with Entra ID. There are two methods for syncing Microsoft Users to BrainStation. Both methods are available through the Team Management Portal. OAuth Enterprise App Please Note: The OAuth mechanism is easier to implement and is

What Granular Permissions are Available?

Published July 10th, 2025 by Bradley Riley

Before You Get Started: There are four primary permission levels for members inside BrainStation. In this article, we’ll explain the granular permissions of each level and outline the features they can access. User: A User without any special access is the lowest permission tier within BrainStation and the UMS. Users will never access the Reseller

How Do I Create a Learning Path?

Published August 6th, 2025 by Bradley Riley

A Learning Path is a group of related courses that can be assigned as a single unit, making it easier to manage and track. For example, when onboarding new hires, you might group mandatory courses such as sexual harassment, diversity and inclusion, and bystander awareness into one Learning Path, allowing you to assign and monitor them just like a si

Overview of the My Courses Page

Published August 20th, 2025 by Bradley Riley

When you log in to BrainStation, you’ll land on the My Courses page. This article will serve as a walkthrough of the My Courses page, helping you understand where to find your courses, what each tab represents, and how to navigate as a User. The My Courses page includes five tabs: Active Overdue Completed Favorites Recommended Each tab shows the

Can I Share a Lesson from a Course?

Published August 15th, 2025 by Bradley Riley

When taking a course in BrainStation, you may come across a lesson that would be helpful to share with a colleague or peer. There are three ways that a User can share a course lesson. Share by Email: Send a direct link to a specific lesson through email, with an optional custom message. Share in Microsoft Teams: Send a direct link directly into a

Can I Hide Courses in BrainStation?

Published July 31st, 2025 by Bradley Riley

By default, all Users in BrainStation will see the entire library of Bigger Brains content. This can include courses that are not relevant for them, such as old versions of Microsoft Office (Office 2016/Office 2019), or Sexual Harassment courses for other states. There is a Course Visibility feature which allows Resellers and Team Leaders to adjust

What is a Subteam?

Published August 12th, 2025 by Bradley Riley

Grouping Users makes it easier to assign Courses and Learning Paths to multiple people at once. In BrainStation, you can create a Subteam to assign Courses and run reports for that group. This grouping feature is often used for departments, locations, or permission-based groups inside an organization. Please Note: Both Team Leaders and Team Assist

How Should Resellers Log In?

Published June 6th, 2025 by Bradley Riley

If you are a User with Reseller Access trying to access the Reseller Portal, you will login page at brainstationlms.com. Rest assured, accessing the Reseller Portal is an easy process. Please Note: Only Users with Reseller Access will be able to enter the Reseller Portal. If you have recently joined the BiggerMSP Program, the login credentials pr

How Do I Grant Reseller Access?

Published June 6th, 2025 by Bradley Riley

Reseller Access allows a User to access the Reseller Portal and add/edit client Teams. Reseller Access should only be granted to Users who will need to enter the Reseller Portal, which would commonly include key staff who would be administering or supporting customers with their BrainStation accounts. Creating a Team for your internal staff is recom

How Can I Log in to BrainStation?

Published August 1st, 2025 by Bradley Riley

Thank you for choosing Bigger Brains, now get ready to access your courses in BrainStation! There are three main ways you can access our learning portal, BrainStation. BrainStation Credentials: Using a username and password from BrainStation. Microsoft Credentials: Using the username and password associated with your Microsoft account. You shoul

How Do I Create & Edit a Team?

Published July 30th, 2025 by Bradley Riley

Teams can be created from the Reseller Portal. In most cases, a Team will represent a client organization or a group of similar individuals such as Individual Sales or Staff Use. To add a client organization to the Reseller Portal, their company must be added as a Team. Please Note: Only Users with Reseller Access can access the Reseller Portal an